What is Dark Traffic And Why Should You Care?

Cartoon graphic of puzzled face.

Dark Traffic — What is it?

You would think with all the tracking and recording that happens as part of our social media activity, simply plugging into the reports and the known data would tell you everything you need to know about who is using your sites and what they’re doing.

Unfortunately, that’s not the case. There is such a thing as dark traffic.

By definition, dark traffic comes from multiple sources and can’t be attributable. It may be a URL that you’re sharing on social media or email, too. It’s a click that a business can’t get to the root of, which means that figuring out various campaigns and their success (or failure) is often trickier than marketers would like.

The numbers of dark traffic might surprise you: Up to 70 percent of it may be dark social statistics. Although that type of sharing isn’t something that you want to give up, it is sharing that you want to better understand. So what does it mean? This graphic can help.

 

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Shining a Light on Dark Social Metrics: What You Need To Know

Via Salesforce

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